Legal

Privacy Policy

Last updated: June 2026

At GetCalledNow ("we", "our", "us"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, services, and communication channels.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and secure our services. This includes:

1.1 Information You Provide Directly

  • Name, email address, phone number, and business details
  • Information submitted through contact forms or demo requests
  • Call scripts, qualification criteria, or business instructions you provide
  • Payment or billing information (processed securely through third-party providers)

1.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on the site
  • Cookies and tracking technologies for analytics and performance

1.3 Call & Lead Data

As part of our call handling and lead qualification services, we may collect:

  • Caller name, phone number, and contact details
  • Call recordings (if enabled)
  • Lead qualification responses
  • Call outcomes, routing details, and transfer logs

1.4 Advertising & Marketing Data

If you use our marketing services, we may collect:

  • Campaign performance metrics
  • Keyword and audience data
  • Conversion tracking information
  • CRM or analytics data you choose to integrate

2. How We Use Your Information

We use your information to:

  • Provide call handling, lead qualification, and live transfer services
  • Manage and optimize advertising campaigns
  • Improve website performance and user experience
  • Communicate with you about updates, support, or service changes
  • Analyze performance and generate insights
  • Maintain security and prevent fraudulent activity
  • Comply with legal or regulatory requirements

We do not sell your personal information.

3. How We Share Information

We may share information with:

3.1 Service Providers

Trusted third-party vendors who help us operate our services, such as:

  • CRM platforms
  • Advertising platforms (Google, Meta, etc.)
  • Call routing and telephony providers
  • Payment processors
  • Analytics tools

These providers are required to protect your information.

3.2 Your Business

If you are a GetCalledNow client, we share:

  • Qualified lead details
  • Call outcomes
  • Caller information
  • Campaign performance data

3.3 Legal Requirements

We may disclose information if required to:

  • Comply with the law
  • Respond to legal requests
  • Protect our rights, users, or systems

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic
  • Improve performance
  • Personalize content
  • Measure advertising effectiveness

You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement technical and organizational measures to protect your information, including:

  • Encrypted data transmission
  • Secure storage practices
  • Access controls and authentication
  • Regular monitoring and system updates

While we take strong precautions, no method of transmission is 100% secure.

6. Data Retention

We retain information only as long as necessary to:

  • Provide our services
  • Meet legal obligations
  • Resolve disputes
  • Maintain business records

Call recordings and lead data may be stored for a limited period unless otherwise agreed.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your information
  • Opt out of marketing communications
  • Restrict or object to certain processing activities

To exercise these rights, contact us at: support@getcallednow.com

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date will reflect the most recent version. Continued use of our services indicates acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at: